Dear Aubrey,

Just a brief note to say how superbly organised the funeral affairs
were handled at our dear friend ****** "celebration". Both my wife and
I feel moved to write to you and say "thank you" for your
professionalism and expertise, but above all else your warmth and
friendly manner.

When you met us and ******* you had just the right amount of
compassion, understanding, firmness, advice and humour. Qualities that
in the right measure are invaluable on such an occasion.

"On the day" of course "everything went like clockwork"...with great
dignity and gravitas, but nothing less than I would expect from you as
in our hearts you are renowned for your sincerity, reliability and
courtesy.

With our sincere best wishes

P & P D, Shropshire